Terms of Service

Last updated: 17 October 2026

1. Overview

Welcome to Trickzy. Throughout these Terms of Service, “we”, “us” and “our” refer to Trickzy. We operate this online store and website to offer products and provide customer services.

By visiting our website, browsing products, or placing an order, you agree to these Terms of Service and the policies linked on our website. These terms do not limit any rights you may have under applicable law.

2. Eligibility and Account Information

You must be legally capable of entering into a purchase transaction to place an order. You agree to provide accurate and complete contact, billing and delivery information when ordering and to update it when necessary.

You are responsible for maintaining the security of your account and any activity carried out through it.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, colours, features and specifications accurately. Actual product appearance may vary slightly due to screen settings or manufacturing variations.

Product availability, specifications and prices may change. We will not use these changes to remove rights you have already acquired under applicable law.

If a product becomes unavailable or we cannot fulfil an order, we will contact you and arrange any applicable cancellation or refund.

4. Orders and Payment

When you place an order, you agree to provide accurate information and pay the applicable order amount.

We may contact you to confirm order details, particularly for Cash on Delivery (COD) orders. We reserve the right to reject or cancel an order where reasonably necessary, including where there is a pricing error, suspected fraud or a product availability issue, subject to applicable law.

For prepaid orders, payment must be completed through an available payment method. For COD orders, payment is due at delivery through the payment method offered for that order.

Any applicable delivery fees and other charges will be disclosed before you complete your order.

If we cancel an order for which payment has already been collected, we will arrange any refund required under our policies and applicable law.

5. Pricing and Promotions

Prices and promotional offers are displayed on the relevant product pages. The price and applicable charges shown at checkout will apply to your order, subject to correction of genuine errors in accordance with applicable law.

Promotional offers may have specific eligibility conditions, validity periods or quantity limits. We will communicate applicable conditions with the offer.

6. Shipping and Delivery

Delivery estimates, shipping charges and service availability may vary by product and delivery location. Any estimated delivery timeframe shown on the website or communicated to you should be treated according to the terms provided for that order.

We will make reasonable efforts to fulfil orders and communicate significant delivery issues. Carrier delays or other events outside our reasonable control may affect delivery.

Nothing in this section removes any rights or remedies you may have under applicable consumer protection laws.

7. Returns, Refunds and Cancellations

Returns, refunds, exchanges and cancellations are handled according to our Return and Refund Policy, the terms disclosed for the relevant product, and applicable law.

Return eligibility and request windows may vary by product. Please review the relevant product information before ordering and contact us promptly if you receive a damaged, defective, incorrect or materially misdescribed item.

Product-specific conditions cannot remove rights that applicable law provides to consumers.

Read our Return and Refund Policy:
https://trickzy.shop/policies/refund-policy

8. Intellectual Property

Website content, branding, logos, graphics, text and other materials owned by Trickzy or its licensors may be protected by intellectual property laws.

You may use the website for personal, lawful shopping purposes. You must not reproduce, distribute, modify or commercially exploit protected content without the permission of its owner, except as permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

9. Acceptable Use

You agree not to use our website for unlawful purposes, attempt to interfere with its security or operation, submit fraudulent orders, transmit malicious code, or infringe the rights of others.

We may take reasonable steps to address misuse of the website, subject to applicable law.

10. Third-Party Services and Links

Our website may contain links to or use services provided by third parties. Those services may have their own terms and privacy practices.

We are not responsible for independently operated third-party websites, but this section does not exclude any responsibility that cannot lawfully be excluded.

11. Privacy

Our Privacy Policy explains how personal information is handled in connection with our store and services.

Privacy Policy:
https://trickzy.shop/policies/privacy-policy

12. Errors and Updates

We may correct typographical errors, inaccurate product information or technical issues on our website. Where an error affects an existing order, we will address it in accordance with applicable law and communicate with the customer where appropriate.

We may update these Terms of Service by publishing a revised version on our website. Changes will apply as permitted by applicable law and will not retrospectively remove rights already acquired by customers.

13. Liability and Consumer Rights

Nothing in these Terms of Service excludes or restricts any consumer rights, statutory remedies or liabilities that cannot lawfully be excluded or restricted.

Any limitation of liability will apply only to the extent permitted by applicable law.

14. Governing Law

These Terms of Service are subject to the laws of India, to the extent applicable. Disputes will be handled by courts or other forums with jurisdiction under applicable law. Nothing in this section restricts a consumer's mandatory statutory rights or remedies.

15. Contact and Grievances

For questions about orders, products, returns, refunds, or these Terms of Service, please contact Trickzy using the details below.

Brand Name: Trickzy

Legal Business Name: Ranvir Vagtaram Prajapati, Proprietor of Trickzy

Business Address: Prabhat Colony, Santacruz East, Mumbai, Maharashtra – 400055, India

Grievance Officer: Ranvir Vagtaram Prajapati

Designation: Owner / Proprietor & Grievance Officer

Email: hellotrickzy.in@gmail.com

Phone: 9167017944

For complaints, please include your order number and a brief description of the issue.

We will acknowledge consumer complaints within 48 hours of receipt and endeavour to resolve them within one month, in accordance with applicable law.